Privacy Policy

1. Who We Are

SocialDash ("we", "our", "us") is a social media management platform operated by Segnature Original. Our website is getsocialdash.com. For privacy questions, contact us at privacy@getsocialdash.com.

2. Data We Collect

• Account data: name, email address, hashed password (or Google OAuth ID if you sign in with Google).
• Billing data: subscription plan and status managed by Stripe. We never store raw card numbers.
• Social account tokens: OAuth access tokens for the social platforms you connect (Twitter/X, LinkedIn, Pinterest). Stored encrypted; used only to post on your behalf.
• Content you create: posts, captions, scheduled dates, uploaded media.
• Usage data: pages visited, features used, error logs — for debugging and improving the product.
• Cookies: session cookies (required for login) and optional analytics cookies.

3. How We Use Your Data

• To provide, operate, and improve SocialDash.
• To authenticate you and keep your session secure.
• To publish posts to your connected social accounts at your direction.
• To process subscription payments via Stripe.
• To send transactional emails (account confirmation, password reset, billing receipts).
• To comply with legal obligations.

We do not sell your personal data to third parties. We do not use your data for advertising.

4. Sub-processors (Third-Party Services)

We share data with these providers only as needed to run the service:

5. Data Retention

We keep your data for as long as your account is active. If you delete your account, we permanently delete your personal data within 30 days, except where we are required to keep it for legal or billing purposes. Social access tokens are deleted immediately when you disconnect a social account.

6. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to fix inaccurate data.
• Deletion: Request that we delete your account and data.
• Portability: Receive your data in a machine-readable format.
• Objection / Restriction: Object to certain processing or ask us to limit it.
• California (CCPA): You have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise any right, email privacy@getsocialdash.com. We will respond within 30 days. You may also delete your account directly from your account settings at any time.

7. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), encrypted OAuth tokens, and restricted database access. No system is 100% secure; if you discover a vulnerability please contact us immediately.

8. Children

SocialDash is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy. When we make material changes, we will notify you by email or by displaying a notice in the app. Continued use of SocialDash after changes take effect constitutes acceptance of the updated policy.

10. Contact

For privacy requests or questions:
privacy@getsocialdash.com
Segnature Original, Newark, New Jersey, USA